OpenAI said Wednesday it was working to fix an outage after its popular ChatGPT assistant and Sora video generator were left inaccessible.
“We have identified the issue and are working to roll out a fix,” OpenAI said in a post on X.
Earlier this month, OpenAI CEO Sam Altman said the company’s technology was reaching 300 million active users each week. Earlier on Wednesday, Apple released new versions of its software for the iPhone, iPad and Mac that bring integrations with ChatGPT.
ChatGPT has been down for over three hours. An outage in June lasted for over five hours.
OpenAI was valued at $157 billion in a funding round in October that included participation from existing backer Microsoft as well as chipmaker Nvidia. The company’s rapid ascent began with the launch of ChatGPT in late 2022 and has been the biggest story in the tech industry over the last couple years.
On Monday OpenAI said it was releasing Sora to people in the U.S. and most other countries, but on Tuesday, Altman wrote on X that “we significantly underestimated demand for sora; it is going to take awhile to get everyone access.”
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ChatGPT users might find issues connecting to the program this afternoon after outages began to be reported around an hour ago on Down Detector, a site that crowdsources reports on connectivity issues.
Most users will see this error message: “ChatGPT is currently unavailable. Status: Identified – We have identified the issue and are working to roll out a fix.”
The news of the outage follows a similar saga that has unfolded across Meta platform’s including Instagram, Facebook and WhatsApp earlier today.
A similar message posted on X
However, there is no timeline for when the AI will be back online. Open AI, the organization that owns ChatGPT, posted a similar message on X: “We’re experiencing an outage right now. We have identified the issue and are working to roll out a fix. Sorry, and we’ll keep you updated!”
